Last updated: November 1st, 2025

1. Introduction

At Speks Transportation Services (operating as St. Maarten Tours & Taxi Services), we respect your privacy and are committed to protecting your personal information. This Policy explains how we collect, use, disclose and safeguard your information when you visit our website [stmaartentoursandtaxi.com] or use our tour/transportation services.

By making a booking, using our website or providing any personal data, you agree to the practices described in this Policy.

2. Information We Collect

We may collect the following information in order to provide our services, improve our offerings, and meet legal obligations:

  • Personal information: such as your full name, email address, telephone number, billing and/or pickup address, travel or tour details, number of passengers, vehicle requests, etc.
  • Booking and transaction information: details of the tour or taxi/transfer services you have reserved, payment method (e.g., PayPal link or other), pickup/drop-off locations, date/time, special requests.
  • Technical data & usage data: your IP address, browser type, device type, operating system, pages visited on our site, time and date of access, referral source, and analytics tracking to help us understand how our website is used.
  • Communications data: correspondence between you and us, whether via email, telephone or other means, including any feedback or support queries.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and confirm your tour, taxi or transfer booking, including issuing PayPal payment links (or other payment methods) when applicable.
  • To contact you about your booking (confirmation, reminders, changes, special requests) and provide customer support.
  • To provide, operate and maintain our services — including managing vehicles, drivers, scheduling and logistics.
  • To send you relevant information about our services, offers or updates if you have opted in.
  • To improve our website, customer experience, service offerings and understand usage through analytics.
  • To comply with legal obligations, handle disputes, cancellations or insurance matters.

4. How We Share Your Information

We will not sell or rent your personal information to third parties. We may share your information with trusted third-parties in the following circumstances:

  • With payment processors (for example, if you pay via PayPal) to facilitate payment transactions.
  • With transportation / vehicle / tour service providers, drivers or subcontractors as needed to fulfill your booking (e.g., sharing your pickup/departure time, number of passengers, special needs).
  • With IT, hosting or analytics service providers who support our website and operations.
  • Where required by law, regulation, or to protect our rights or safety (including legal process, emergencies or investigations).

All third parties are required to keep your information securely and to use it only for the purpose for which we disclose it.

5. Payment Security

When you complete a payment via PayPal (or other selected payment method) we redirect you to the respective service-provider’s platform, which uses encryption and strong security measures. We do not store your credit/ debit card information on our servers.

6. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to:

  • Enhance your browsing experience, remember your preferences, and facilitate bookings.
  • Monitor and analyse website traffic and usage patterns so we can improve our site.
    You may adjust your browser settings to refuse cookies, but please note this may affect functionality (for example booking forms may not work properly).

7. Data Retention

We retain your personal data only as long as is necessary for the purposes set out in this Policy (e.g., for booking fulfilment, accounting, legal/insurance obligations) or until you request deletion where applicable. After such time, your data will be securely deleted or anonymised.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access and request a copy of the personal data we hold about you.
  • Request correction of any inaccurate or incomplete data.
  • Request deletion of your personal data (in so far as we are permitted by applicable law to comply).
  • Withdraw consent where we are processing your data based solely on consent.
  • Object to certain data processing (e.g., marketing communications).
    If you wish to exercise any of these rights, please contact us at the details below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page and post the revised policy on our website. We encourage you to review this Policy periodically to stay informed of how we protect your information.

10. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact us.